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Over the past few years our lovely clients have sent us the following feedback.......
 "Hi Krystle, I have just received the duvet cover thanks. Very pleased, it does look lovely. Thanks for the great service, now have your company on my favourites for future purchases". Regards, Carmel, Auckland
" I received my pillows this afternoon, they are wonderful, I have enjoyed the best night’s sleep I have had in ages! Thanks for the quick delivery and excellent product." Kim, Hamilton
"Hi there Krystle - I received the towels this morning - thank you for such prompt service! They are lovely. Thanks so much for all your help". Barbara, Malborough
"Hi Krystle, the pillow we bought is exactly what we needed. Really appreciate your quick communication and will be back on line to buy as the pregnancy continues. It was a pleasure dealing with you both and I hope your company is very successful - customer service is not a lost art after all!" Anthony, Auckland
"Hi Krystle, love the duvet cover it looks fabulous. About to order the throw cushions :-) Love your site and products" Cheers, Liz, Napier
"Dear Krystle and the team. Thankyou for such excellent service. One letter of enquiry from me, one phone call from you and the bedspread is here safely courtesy of Fastways as promised." Sincerely, Val Jones, Te Awamutu
"Hi Krystle, have been meaning to contact you to say we are delighted with the duvet cover and with your service, thanks so much. We will definitely be keeping an eye on your site!" Regards Ally, Auckland
"Hi Krystle, I just want to say thank you for the awesome and prompt service. My duvet cover arrived minutes ago and I can't wait to see it on my bed. My house is up for sale and the agents are coming around this morning to have a look." Regards, Alta, Tauranga
"I have just received the bedspread. Absolutely thrilled." Many thanks, Gae, Wellington
" Hi, Many thanks for the facial cloths, they arrived this morning, they feel so lovely on your face. thanks again. i hope to order the towel wrap next time. Have a nice day." Sonia, Palmerston North
"Hi Krystle, I received my order today and just wanted to say thank you for such a great "kiwi" service! I look forward to placing another order soon." Regards Karen, Sydney, Australia
"Krystle, I wanted to sincerely thank you for responding to my e-mail about ordering Sunbeam Appliances in New Zealand. Queenb turned out to be a good site and I was able to order the food processor for my daughter for Christmas. I will use this site in the future because buying appliances in the US and shipping them does not work well due to the electricity difference. I have had difficulty ordering things for her for a long time and I really appreciate you taking your time to respond and help me with this. It is unusual to find a person like you who is willing to give GREAT customer service and you are to be commended. THANK YOU SO MUCH!" Marsha Kerr, USA
"Hello, My order arrived and I am really pleased with it and with the fast delivery. I have already passed on your website to friends. Thanks and Merry Xmas!!" Andrea, Te Atatu South
"Hi Krystle, just wanted to let you know the quilt set i ordered arrived this morning. I would like to thank you for all your help and excellent customer service. I am extremely happy with the set. I will recommend you to any one looking for manchester. Have a great day." Jackie Lewis, Australia
"My Sunbeam rice cooker arrived today. Thanks so much. I got more than I expected - the red tissue paper and the little handwritten card were a lovely touch. I will be telling my friends about your wonderful service (and website products) and will, no doubt, buy again in the future" Regards, Susan Oliver, VHC (very happy customer), New Plymouth
"Thank you SOOOOO much. The parcel arrived to my office this morning. It looks fantastic. Can't wait to get home tonight and put it on my bed. And thankyou for the card. Lovely." Bonnie, Tauranga
"Hi Krystle, just wanted to let you know that the pie maker arrived just in time for Mothers Day which was 22nd March in the UK. Your efforts made one Mum very, very happy! Thankyou, Kind Regards, Lubna." Lubna, United Kingdom
"Hi Krystle, My well packaged goods arrived this morning and were unpacked by a husband who thought it was Christmas rituals, but very early. So I sat there receiving all my goodies,saying thank you to each item as though it was his bright ideas that had ordered the box. Great fun anyway. I am delighted with my blankets in particular ; the polar fleece is of a higher quality than I have encountered before and the Bambury ones are lushous in colour and plushness. The microfibre items will be used when I feel like work which wont be on a beautiful day such as this. Have already given one of the dog towels to a deserving canine, the mother of which was most impressed. Many thanks Krystle." Regards, Elizabeth de Frere, Matamata
"Thanks so much for your prompt shipping of my order for a Queen quilt. My sister has recived the quilt and is thrilled with it." Kind regards, Maureen Sudlow, Mangonui
"Hi Krystle, Many thanks. Bedspreads were delivered safely this morning. I knew the sage would be OK but like the colours of the Barrier Reef even more than expected. Thanks for your help along the way. Would happily recommend your company." Regards, Juliet, Waipukurau
"Hi, Thanks so much for the lovely duvet set we ordered last week and received on Friday. Great service! Will keep an eye on your specials and other products for future purchases!" Thanks again, May, Auckland
"Hello! I live in the UK and a few months ago I ordered two duvet covers etc from your Safari Orange range of bed linen. I was unable to find anything quite like it in England so decided to spend the money on import taxes and VAT and order from you. I just wanted you to know that it has been so worthwhile! The covers look superb on our beds and our web-site and the business has come flooding in ever since! I wondered if you would be interested in seeing your products “in action”, as it were, on our web-site www.norwoodhouse.net Thank you for the continued news-letters. I hope you don’t stop selling the safari orange range any time soon as we may one day need replacements – it will be worth it – they have certainly paid for themselves a hundred fold! Thank you again!" Lindsey Morgan, UK,
"Hi Krystle, I just want to say thank you for the prompt delivery of my purchases. It's been a pleasure dealing with you and I probably will again in the future. I have a hankering for the Hi Loft Duvet Inner so you might be hearing from me again before long." Thanks again. Maggie. <^_^>, Warkworth
"Morning Krystle. Your service goes way beyond the call of duty. What you have done is fine by me and again, sincere thanks to you and Nadine for all the trouble you have gone to. I have looked for these bedspreads for many many months since seeing them in a motel we stayed at. You have made my day, week, month, year!!!!!" Again, thanks Di, Nelson
"Good Morning, Arrived this morning in perfect order! Thanks very much. Saving my pennies now for next order". Kind Regards, Yvonne Watson
"Hello there my mother and i would like to thank you so much for the linen, it arrived this morning and is beautiful , The Breeze , you and the bed company have really made our day again a big thank you :), Tina". Win-a-Wish winner, The Breeze Radio Station
" Girls, the spreads arrived on Tuesday, thank you thank you. They were totally beyond my expectations and are a lovely fit on the beds. I am in love again!!!!!!!!!!!!!!!!!! Again, sincere thanks for everything and for going that extra mile for me. Have a wonderful life you deserve it." Cheers Di, Nelson
"Good afternoon, I received my continental blanket ok and have now put it to use. I am very pleased with my purchase, it is a high quality product at a very reasonable price. Thank you." Regards Julie Watson, Masterton
"Dear queenb office staff! Our new heater has arrived safe and sound! Great service!!! Many thanks! There are times, when I love to sing praises about our internet! Finding this heater on the internet saved us a 60km trip to Christchurch plus you sent it free of shipping costs! We had this particular model before and it lasted for about be 5 years. When it died we didn't want any other replacement. It boosts the Temperature in our bathroom most efficiently.Thanks again! Now we know who you are....." Yours Arnold and Cornelia Love, Amberley
"Thank you for my new duvet cover :) I'd been hunting for weeks with no luck but your range had me spoiled for choice! It looks great, arrived quickly and was very affordable". Jane, Cambridge
"Good Morning Krystle, Guess what arrived at 7 this morning? Many thanks for the wonderful, efficient service." Best regards, Elisabeth, Matamata
"Hi Krystle, Just to let you know i have received the items and i just have to say that i am so very impressed, not only are the items gorgeous but your service is without a doubt the best i have ever had, i will continue to purchase and recommend Queenb to all my friends and family." Thanks Again & have a lovely weekend, Regards Reece, Auckland
"Many thanks for the extremely quick response, I was very surprised to find that my husband had already picked up my pillow yesterday and I had a GREAT night sleep last night!!!" Thank you very much, Regards, Jocelyn Roxburgh, Auckland
"Hi Krystle....well I asked yesterday if you could perform miracles and true to your promise you can and just have. I'm impressed that inside 24 hours you had on our doorstep what we urgently sought. And with today being a Saturday. Thanks so much. Steph our daughter in law will be thrilled with the items this afternoon." Cheers. Bill, Auckland
"Dear Team, Just wanted to say thankyou and congratulations on your speedy service. The goods arrived yesterday and I couldn't be more thrilled. I will have no trouble in recommending you to my friends (and already have) and will be definately be using your services in the future. Thankyou once again." Regards Karen Chadwick, Australia
"Hi Krystle, Please note that I received my two pillows today. They are great and will definitely have a great sleep tonight. Thank you for the excellent service." Regards Loni, Auckland
"The duvets are just lovely, thank you so much. Looking forward to having them on the beds." Maria, Tauranga
"WOW is all I can say. Ordered my product and arrived the next morning justin time to blow dry my hair. I have managed many years training and being in the customer service industry, and you would rate at the top." Regards Gayle, Auckland
"Hi guys, Received jug yesterday. I'm absolutely DELIGHTED!" Regards and thanks, Glenice Mojel, Hawkes Bay
"Excellent service thank you the parcel arrived safely today, thanks again." Susan, Whangarei
"Hello Krystle, thanks for the great service, duvet cover is fab!" Jane, Nelson
"Thank you for my order which arrived today. I haven't opened the package yet but looking at it through the plastic, it looks just great! Will be making the bed up this weekend. Thanx and cheers". Pani Cornelius, Upper Hutt
"Hi, I just wanted to say thank you for the great customer service that was provided. I would highly recommend Queen B to all my friends. Thanks again!" Terry, Auckland
" Hi. The Duvet cover arrived safely today.I was very impressed with the service and presentation. Thank you". Vicki Moore, Christchurch
" Hi, I just received my order today. Thank you very much, I'm so happy :-) " Stéphane Caron, Canada
"Thanks Krystle, arrived this avo, all lovely." LJ x, Castor Bay
"Hi, Just to say the coffee maker arrived safe and in one piece. Looks great.The instruction book makes it so clear on how to use the machine, I am impressed." John, Matamata
"Thank you for your very prompt delivery Very happy with purchase Think I could move to Invercargill and still keep warm now." T hanks C McArthur, Te Aroha
"Hi Krystle, We finally managed to change the legs on the bed over the weekend, and it has solved the problem!! The bedspread fits perfectly and looks awesome!! Thank you so much for the exceptional customer service you gave us!!!! I am sure I will be buying more things from Queen B, will see you soon!!! Thanks again" Manisha, Auckland
Dear queenb staff, Thank you so much for the prompt delivery of my water filters. They're great! Thanks again and look forward to ordering more things from you." Kind Regards, Vasa, Auckland
"My order arrived today, thank you. Lovely quality products". Cheers Jae, Tirau
"What great service, received the sheets Friday and really pleased with them. Thankyou." Pam Hilston, Invercargill
"Just wanted to say that - yet again - is a joy to do business with you. I admire your efficiency and you must have good systems to always process my orders so quickly and accurately." Kind regards, Elizabeth, Wellington
"Good morning, My order has arrived and am thrilled with both the colour and the quality of product, thank you for the prompt delivery. A very satisfied customer." Regards, Loretta Francis, Canterbury
"Hi Krystle, the package of towels and flannels arrived and we washed them as per the instructions on your website. They have come up beautifully. Thank you for the excellent service you have provided so far and we look forward to receiving the rest of the order next month. We will certainly recommend your website to our friends." Cheers, Wendy Farrow, Putaruru
"Good morning, Another prompt and efficient purchase !!! ( robe just arrived this morning) a fabulous online company to deal with." Regards, Loretta Francis, Canterbury
"Really pleased with product and super quick delivery.... many thanks." Deb Vink, Rangiora
"Just received my first order from you today. Want to say, great service and great product too. Thank you very much" Hilary, Christchurch
"Hi Krystle, I just wanted to let you know that the sheets arrived safely today and they look fabulous- the colours are wonderful as is the quality, and I am so impressed to see that this is a NZ company. I really appreciate all your help and advice and will be in touch when we move on to redecorating our next room. Just have to wait on EQC assessors before we go too much further." Many thanks, Angela Marshall, Christchurch
"Have received parcel, very happy with the purchases. Thank you." Regards, Gill, Paihia
"Hi thanks very much for your prompt service the bedspread arrived at 8.10am it's great!" Kind regards, Ginny, Tauranga
"Dear queenb team, Thanks so much for the prompt service - I received my sheets yesterday - great value." Thanks and regards, Raewyn, Turangi
"Hi Krystle, Just to let you know my order arrived this morning. Just love everything!" Many thanks, Kind regards Jocelyn, Blenheim
" Hi Krystle, My bedspread arrived this morning ......oh my god its beautiful. Thanks for puting up with me and my chqs, all my friends are coming around tonight to look at it and have a wine." Thanks again Trudi, Eketahuna
" Hi Krystle and the Team at queenb. Yesterday I ordered a set of sheets via your Website, this morning they arrived via Fastway courier. Exactly what I ordered, a copy of my invoice (complete with a hand written thanks for payment and a smiley face!), all beautifully packaged. On a scale of one to ten, you get a 10 for a brilliant online shopping experience. I will certainly be recommending your company to friends, family and work colleagues. Keep up the great work and have a great weekend!" Cheers, Richard, Auckland
"You're right, it was like Christmas this morning. Love them. THANKS. Such a great service too." Fiona, Napier
"Hi, I am most imprest with how quickly I have recieved the goods that I ordered with your company. Very happy shopper, I will recommend your website to all. It is good to recieve top quality goods that aren't a ripoff of a well known brand." Thanks. Lesley. Christchuch
" Parcel received this morning, thank you. Very pleased with contents and with your service." Maryanne, Wellington
" Received with thanks. Good prompt service, thank you!" Kevin Smith, Parnell
" Hi there, I received my duvet Cover and absolutely love it ... went straight home at lunch time to try it on my bed and its perfection :)" Kerry, Palmerston North
" Hi Krystle, I just wanted to let you know that I got the bed set and I'm really pleased with it. Thank you so much for all your help." Miriam, UK
"Hi Krystle, Well great news at last - it appears that Turkish Customs had detained our QueenB shipment so after much diplomatic discussion the boxes finally arrived here yesterday. So it was like Christmas all over again and great timing as our new Charge has arrived so they were swung into action as soon as they were unpacked..!! We are really thrilled with the order - thank you so much for everything and not the least for all the personal attention you gave our order. We look forward to doing business again in the future." Best regards, Jessie, NZ Embassay Turkey
"Hi Krystle, Thanks for that.The cover is lovely. Thanks for the great service." Jenny, Great Barrier Island
"Hi Krystle.....Thank you for all your help. I have dealt with a number of online companies, but your standard of customer service is second to none." Kind Regards, Angela, Christchurch
"Kia ora from Paihia. Thanks for the delivery of the bedspreads ,they really tidy up the Unit." Regards, Janine, Paihia
"Thank you for my order which arrived this morning. I am very pleased with the extra cushions purchased to complete the look. I shall certainly let others know of your excellent service."
Best regards. Sheryl Christian, Auckland
"Hi - No Query but a big thank you for my Bed Set which arrived this morning - fantastic service and fabulous product." Cheers, June Mansfield, Dunedin
"To all at queenb - many thanks for the great service! My order arrived today (amazing only six days after your notification) and everything is fabulous, the Bronte Pink looks just as I imagined it would!!!! Keep up the good work." Very Kind Regards, Lyn Chalwell, Australia
"We are loving the bedding from last order. Our twins have arrived now so sleep is sacred." Thank you, Azaria, Titirangi
"Thank you so much and my daughter has confirmed to me this evening that all arrived safely. Thank you again. Keep warm." Good wishes from Elizabeth Roe, UK
"Arrived! Many thanks and very pleased with service - will be checking out your website again and hopefully ordering more." Kind regards, Anne Young, Kawhia
"Awesome sheets thanks Krystle - so warm!" Cheers, Colleen, Napier
"Thanks Krystle-the bedding is lovely and luxurious, we are feeling very pampered since we got it!" Cheers, Erin, Auckland
"Thanks so much for the sheets. They arrived today." Debbie. Tauranga
"Hi to the team at queenb, Just a quick note to say thanks for the prompt dispatch of my order, arrived this am, and also the personal note that always accompanies your orders. Makes you feel that you are actually dealing with a real person." Lynn, Waipawa
"Hi Nadine, Thank you for letting me know my order is on its way. I will be in touch when it arrives. Even though I had to wait for this it has been a pleasure dealing with your company as at all times I was kept informed and up to date. Please thank Krystle when she gets back, I appreciated her advice when making my selections." Kind regards, Jocelyn Ricketts, Blenheim
"Hi There, I have just received these and am so happy with them. Finally a lovely crisp sheet! (Actil Firstline)." Kind Regards, Delwyn, Christchurch
"Hi Krystle, Thanks for the invoice. The duvet arrived today and it's gorgeous. It's in the washing machine now and will be on my bed tomorrow night!!" Kind regards, Helen, Wellington
"Hi team queenb, order arrived today and its just a perfect colour and fits great. I will definitely keep your website on my favourite bar." Many thanks, Shirley, Taranaki
"Dear Queen B Team, I received my duvet today. Looks fantastic, and the personal note was a welcome touch." All the best, Abram, Auckland
"Hello team, just returned from work, goods have arrived. Great service. Enjoy the rest of the week." Richie, New Plymouth
"Good Morning Krystle, the box arrived this morning with all the goodies (except the valances of course) and I was like a kid at Christmas time opening the big parcel. My husband is most impressed with my choices so thanks to you for selecting great items to sell on the web. I have appreciated the effort you have gone to to respond to my queries and ensure that I have ordered the correct items. Thanks to you and your team....I have already recommended you to several of my friends." Regards, Wendy, Napier
"Hi Krystle, Well today has seen the big reveal and after 2 years of rebuilding we have this morning made our new bed with all the beautiful linens and just to say a huge thank you to you for your help throughout, the fantastic and easy to use website, your attention to detail on our order and preventing me making a sizing mistake. The end result is FABULOUS! The design of the duvet set is as you say fresh and modern and it is not too girly for a blokey bloke but is delicate. HE loves it too! The colour is perfect and the website colours a very good and true representation. All the items are as per description and of lovely quality. I am extremely impressed and again thank you. It has been a pleasure dealing with you. Well done! I hope you have a lovely Christmas and that your business thrives." With very kind regards, Shelley, Kerikeri
"Dear Krystle, thank you so much for letting me know. I have to say my dealing with Queen B has been a pleasure. Your customer service is second to none, you have all been so helpful, accommodating and your communication suburb. I love my purchases and enjoyed looking at the new look they have given both rooms. Once again thanks for the fantastic shopping you offer at Queen B." Kind regards, Rachel, Chirstchurch
"Hi team, and particularly the lovely young lady I spoke with yesterday. Many thanks for your prompt, efficient service. It was lovely to open the package to find it also wrapped in red tissue with a personalised note. Impressive! I shall be using your services again and will definately forward you website to my friends and family." With kind regards and a happy New Year to you all. Pippa, Lower Hutt
" Hi there. I just wanted to say-our delivery arrived this morning-super fast delivery and the curtain looks great." Thanks, Abbey, Wellington
"Thanks heaps, they just arrived this morning and they look great - at leastin their packaging as I haven't opened them yet. :) It was refreshing to have no muck-ups with the order as that seems to be so common these days! Thanks again!" Kind regards, Anna, Auckland
"Thanks, received order yesterday, very impressed with fast service.. thanks again" .. Susan Grace, Lower Hutt
Hi Krystle, Thanks very much for your excellent service and prompt delivery. The Safety Bath Mat is a secret gift for my Daughter in Law, who is pregnant with my 1st Grandchild. (Prospective Pop is getting paranoiac) Ha! Ha! Hope to do business with you in future." Regards
Paul, Auckland
"Hi, got the parcel today which was excellent service." Cheers, Andrew, Auckland
"Lovely towels - just what I wanted. Prompt delivery. Thank you very much." Maggy, Auckland
"Thank you - the blanket arrived today - wonderful quick service, greatly appreciated." Cheers - Sue, Turangi
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