Happy Customer Stories
"Thank you. Mattress and pillow protectors have just arrived and I'm delighted with the quality."
"Hello Team queenb, Yesterday the courier left a large parcel at my door. It was the much anticipated mattress topper pad that I ordered. Yay! I immediately ripped the parcel open, ripped my bed apart and put the topper pad on, with fresh sheets. My gosh, what luxury! Ive been working really hard the last 6 months and was feeling quite exhausted, so I decided on a bit of luxury to revive myself. The topper pad does it perfectly. Beautiful nights sleep, and my lovely partner enjoyed it too. We can look forward to many luxurious nights sleep. Now I can scite to all my friends! Thank you for your wonderful service, and a wonderful product. You all, have a fabulous day!"
"Hi Krystle, I have just received the duvet cover thanks. Very pleased, it does look lovely. Thanks for the great service, now have your company on my favourites for future purchases".
" I received my pillows this afternoon, they are wonderful, I have enjoyed the best night’s sleep I have had in ages! Thanks for the quick delivery and excellent product."
"Hi there Krystle - I received the towels this morning - thank you for such prompt service! They are lovely. Thanks so much for all your help".
"Hi Krystle, the pillow we bought is exactly what we needed. Really appreciate your quick communication and will be back on line to buy as the pregnancy continues. It was a pleasure dealing with you both and I hope your company is very successful - customer service is not a lost art after all"!
"Hi Krystle, love the duvet cover it looks fabulous. About to order the throw cushions :-) Love your site and products"
"Dear Krystle and the team. Thank you for such excellent service. One letter of inquiry from me, one phone call from you and the bedspread is here safely courtesy of Fastways as promised."
Val, Te Awamutu
"Hi Krystle, have been meaning to contact you to say we are delighted with the duvet cover and with your service, thanks so much. We will definitely be keeping an eye on your site!"
"Hi Krystle, I just want to say thank you for the awesome and prompt service. My duvet cover arrived minutes ago and I can't wait to see it on my bed. My house is up for sale and the agents are coming around this morning to have a look."
"I have just received the bedspread. Absolutely thrilled." Many thanks!
Gae, Mt Wellington
"Hi, Many thanks for the facial cloths, they arrived this morning, they feel so lovely on your face. thanks again. i hope to order the towel wrap next time. Have a nice day."
Sonia, Palmerston North
"Krystle, I wanted to sincerely thank you for responding to my e-mail about ordering Sunbeam Appliances in New Zealand. Queenb turned out to be a good site and I was able to order the food processor for my daughter for Christmas. I will use this site in the future because buying appliances in the US and shipping them does not work well due to the electricity difference. I have had difficulty ordering things for her for a long time and I really appreciate you taking your time to respond and help me with this. It is unusual to find a person like you who is willing to give GREAT customer service and you are to be commended. THANK YOU SO MUCH!"
"Hi Krystle, just wanted to let you know the quilt set i ordered arrived this morning. I would like to thank you for all your help and excellent customer service. I am extremely happy with the set. I will recommend you to any one looking for Manchester. Have a great day."
"My Sunbeam rice cooker arrived today. Thanks so much. I got more than I expected - the red tissue paper and the little handwritten card were a lovely touch. I will be telling my friends about your wonderful service (and website products) and will, no doubt, buy again in the future"
Susan, New Plymouth
"Thank you SOOOOO much. The parcel arrived to my office this morning. It looks fantastic. Can't wait to get home tonight and put it on my bed. And thank you for the card. Lovely."
"Hi Krystle, just wanted to let you know that the pie maker arrived just in time for Mothers Day which was 22nd March in the UK. Your efforts made one Mum very, very happy! Thank you."
Lubna, United Kingdom
"Hi Krystle, My well packaged goods arrived this morning and were unpacked by a husband who thought it was Christmas rituals, but very early. So I sat there receiving all my goodies,saying thank you to each item as though it was his bright ideas that had ordered the box. Great fun anyway. I am delighted with my blankets in particular ; the polar fleece is of a higher quality than I have encountered before and the Bambury ones are lush in colour and plushness. The microfibre items will be used when I feel like work which wont be on a beautiful day such as this. Have already given one of the dog towels to a deserving canine, the mother of which was most impressed. Many thanks Krystle."
"Thanks so much for your prompt shipping of my order for a Queen quilt. My sister has received the quilt and is thrilled with it."
"Hi Krystle, Many thanks. Bedspreads were delivered safely this morning. I knew the sage would be OK but like the colours of the Barrier Reef even more than expected. Thanks for your help along the way. Would happily recommend your company."
"Hi, Thanks so much for the lovely duvet set we ordered last week and received on Friday. Great service! Will keep an eye on your specials and other products for future purchases!"
"Hello! I live in the UK and a few months ago I ordered two duvet covers etc from your Safari Orange range of bed linen. I was unable to find anything quite like it in England so decided to spend the money on import taxes and VAT and order from you. I just wanted you to know that it has been so worthwhile! The covers look superb on our beds and our web-site and the business has come flooding in ever since! I wondered if you would be interested in seeing your products “in action”, as it were, on our web-site www.norwoodhouse.net Thank you for the continued news-letters. I hope you don’t stop selling the safari orange range any time soon as we may one day need replacements – it will be worth it – they have certainly paid for themselves a hundred fold!
"Hi Krystle, I just want to say thank you for the prompt delivery of my purchases. It's been a pleasure dealing with you and I probably will again in the future. I have a hankering for the Hi Loft Duvet Inner so you might be hearing from me again before long."
Maggie. <^_^>, Warkworth
"Morning Krystle. Your service goes way beyond the call of duty. What you have done is fine by me and again, sincere thanks to you and Nadine for all the trouble you have gone to. I have looked for these bedspreads for many many months since seeing them in a motel we stayed at. You have made my day, week, month, year!!!!!"
"Hello there my mother and i would like to thank you so much for the linen, it arrived this morning and is beautiful , The Breeze , you and the bed company have really made our day again a big Thank you" :)
Tina. Win-a-Wish winner, The Breeze Radio Station
" Girls, the spreads arrived on Tuesday, thank you thank you. They were totally beyond my expectations and are a lovely fit on the beds. I am in love again!!!!!!!!!!!!!!!!!! Again, sincere thanks for everything and for going that extra mile for me. Have a wonderful life you deserve it."
"Good afternoon, I received my continental blanket and have now put it to use. I am very pleased with my purchase, it is a high quality product at a very reasonable price. Thank you."
"Dear Queenb office staff! Our new heater has arrived safe and sound! Great service!!! Many thanks! There are times, when I love to sing praises about our internet! Finding this heater on the internet saved us a 60km trip to Christchurch plus you sent it free of shipping costs! We had this particular model before and it lasted for about be 5 years. When it died we didn't want any other replacement. It boosts the Temperature in our bathroom most efficiently.Thanks again! Now we know who you are....."
Yours Arnold and Cornelia Love, Amberley
"Thank you for my new duvet cover :) I'd been hunting for weeks with no luck but your range had me spoiled for choice! It looks great, arrived quickly and was very affordable".
"Good Morning Krystle, Guess what arrived at 7 this morning? Many thanks for the wonderful, efficient service."
"Many thanks for the extremely quick response, I was very surprised to find that my husband had already picked up my pillow yesterday and I had a GREAT night sleep last night!!!"
"Hi Krystle, Please note that I received my two pillows today. They are great and will definitely have a great sleep tonight. Thank you for the excellent service."
"The duvets are just lovely, thank you so much. Looking forward to having them on the beds."
"Hello Krystle, thanks for the great service, duvet cover is fab!"
"Thank you for my order which arrived today. I haven't opened the package yet but looking at it through the plastic, it looks just great! Will be making the bed up this weekend. Thanx and cheers".
Pani, Upper Hutt
" Hi. The Duvet cover arrived safely today.I was very impressed with the service and presentation. Thank you".
"Hi, Just to say the coffee maker arrived safe and in one piece. Looks great.The instruction book makes it so clear on how to use the machine, I am impressed."
"Hi Krystle, We finally managed to change the legs on the bed over the weekend, and it has solved the problem!! The bedspread fits perfectly and looks awesome!! Thank you so much for the exceptional customer service you gave us!!!! I am sure I will be buying more things from Queen B, will see you soon!!!
Dear Queenb staff, Thank you so much for the prompt delivery of my water filters. They're great! Thanks again and look forward to ordering more things from you."
"What great service, received the sheets Friday and really pleased with them. Thank you."
"Good morning, My order has arrived and am thrilled with both the colour and the quality of product, thank you for the prompt delivery. A very satisfied customer."
"Hi Krystle, the package of towels and flannels arrived and we washed them as per the instructions on your website. They have come up beautifully. Thank you for the excellent service you have provided so far and we look forward to receiving the rest of the order next month. We will certainly recommend your website to our friends."
"Good morning, Another prompt and efficient purchase !!! ( robe just arrived this morning) a fabulous online company to deal with."
"Hi Krystle, I just wanted to let you know that the sheets arrived safely today and they look fabulous- the colours are wonderful as is the quality, and I am so impressed to see that this is a NZ company. I really appreciate all your help and advice and will be in touch when we move on to redecorating our next room. Just have to wait on EQC assessors before we go too much further."
"Hi thanks very much for your prompt service the bedspread arrived at 8.10am it's great!"
"Dear Queenb team, Thanks so much for the prompt service - I received my sheets yesterday - great value. Thanks".
" Hi Krystle, My bedspread arrived this morning ......oh my god its beautiful. Thanks for puting up with me and my questions, all my friends are coming around tonight to look at it and have a wine."
" Hi Krystle and the Team at queenb. Yesterday I ordered a set of sheets via your Website, this morning they arrived via Fastway courier. Exactly what I ordered, a copy of my invoice (complete with a hand written thanks for payment and a smiley face!), all beautifully packaged. On a scale of one to ten, you get a 10 for a brilliant online shopping experience. I will certainly be recommending your company to friends, family and work colleagues. Keep up the great work and have a great weekend!"
" Hi there, I received my duvet Cover and absolutely love it ... went straight home at lunch time to try it on my bed and its perfection :)"
Kerry, Palmerston North
" Hi Krystle, I just wanted to let you know that I got the bed set and I'm really pleased with it. Thank you so much for all your help."
"Hi Krystle, Thanks for that.The cover is lovely. Thanks for the great service."
Jenny, Great Barrier Island
"Kia ora from Paihia. Thanks for the delivery of the bedspreads ,they really tidy up the Unit."
"Thank you for my order which arrived this morning. I am very pleased with the extra cushions purchased to complete the look. I shall certainly let others know of your excellent service."
Sheryl Christian, Auckland
"Hi, My duvet's arrived and I think its the most luxurious thing I own, absolutely devine. I'm almost looking forward to those -8 winter nights ;) I can't see them on the website anymore, have you sold out? If so, do you have many king size ones left? Would like to recommend them to a couple of people. Thanks for the sheet feedback, when I've caught up from this weeks splurge I'll put an order in. Thanks :)"
"Just wanted to say thank you for the cushions, throw, top sheet and Actil commercial sheets. They arrived this morning. They look so good on my bed. Washed sheets and still crisp but look nice. Thank you for the tip that need to be hot washed 5 times before will soften. Tried to scrimp on the pillowcases and not get any but my white is not as white as the sheets and top sheet! Will buy some :)
Fran, Te Awamutu
"Amazing the goods were here before your e-mail, THAT'S SERVICE, Thanks Queenb"
J. Anthony, Omokoroa
"Hi Krystle, Sorry I was so excited I didn't unfold the invoice fully so missed the note! I have washed the sheets and aired the topper thank you and they are amazing"
Rebecca, Palmerston North
"The duvet cover and chocolate boob tube look great! Certainly Dakota the cat approves ?? Thanks for your great service. I'm rapt. "
"Thank you for the Casper blanket. It is beautiful. I have ordered the Mondo today."
"Brought a Duvet Cover from you and a week later we ordered the cushions!! Love the quality and service from queenb. Keep up the fantastic service!!" Thanks again, Cherie
Cherie, Paraparaumu Beach
"Hi queenb! Valance received, thank you! Ironed and put on the bed - love it! Thanks so much."
"Awesome thanks it showed up about 20 mins ago. Great service I'm very impressed! Thanks."
"Hi, I just wanted to tell you I received my order and absolutely love everything. Just fabulous!! Thank you!" Denise
"Just received our order for 2 Pillow Protectors and am very pleased with the quality, promptness of delivery and ease of ordering. We will definitely order more goods from you in the future"
"Thank you sooooo much for the great service you provided. Thrilled with the bed wrap finishes off the bed perfectly."
"Thanks heaps it turned up today and it is beautiful."
"Thanks for great service, received last of the order today."
"Hi Krystle. Have received Euro Pillowcases. Thanks for the great service. Cheers."
Lorraine, New Plymouth
"Hi Krystle, I'm happy to say my parcel has arrived, I'm very happy. Have a nice day."
"Hi, thanks, the sheet has already arrived, fast service, very impressed!" Cheers
"Hi, Parcel arrived this morning. Thank you soooo much, Will be one happy grandson. Much appreciated."
"Hi there, thanks so much for your excellent service, the blanket ordered online yesterday has arrived today!"
"Received promptly thank you. Gorgeous colour and feel lovely. I'm quite excited to have discovered your online shop. These are for our ocean side cape cod chairs so we can snuggle up with a coffee by the sea! Thanks."
"Hi there, I just wanted to pop you an email to let you know how impressed I am with your service. I placed an order with you on Sunday, and by Tuesday afternoon it had arrived which is just fantastic."
"Hi Krystle,I was so excited to receive my Bedspread the other day! It looks fantastic...I absolutely love it :-) Attached is a photo, the only changes I have to do now is the colour of the feature wall which I will do over the coming weeks!Thank you again so much for all your help, I will definitely be back to purchase from you again and am certainly recommending you to our friends :-) Thank you…"
Carla Barrett, Australia
"re the pillows. He loves them – likes how the ‘poof up’ and are so soft!!"
Corina, Te Puke
"The new sheets are lovely on these cold nights."
"Hi Krystle, Thank you for the lovely duvet cover set which arrived this morning. Such a prompt service and good product.Thanks again."
"Hi queenb Team, just letting you know my cover arrived today and I LOVE IT! I was gifted a rolled edge bedspread many years ago, it had started to get tatty I went back to a duvet cover and it was too cold (even with a wool inner) – it didn’t cover my bed fully enough, so the tatty one went back on. Not wanting to spend $300 plus on a new one I finally found your site and this one on special, it is stunning and fits my bed perfectly. So glad you sell to the public with no minimum quantity purchase. Great job and thank you."
"The new website is great - I may never need to leave the house again to buy homeware. Easy to navigate and find things - good job."
"Thank you! The robe arrived today and is just what I was looking for. Big and snuggly! Perfect."
Rochelle, Port Chalmers
"Hi. Just to say blanket arrived today..very pleased with it..just what I wanted and quick delivery so thank you very much."
"Thank you so much for all your help. I love the duvets I have bought from queenb. Everybody admires them."
"Dear Sales & queenb, many thanks for the prompt supply of sheets, we heard them being delivered early this morning whilst still in bed!!!"
"Morning, mat arrived today. Looks great. Will get another one in a couple of weeks."
"Hi There, bath rug arrived today - fabulous… many thanks!"
"Hi there, just to confirm that the cushions arrived yesterday and are just perfect!! I'm so thrilled with the quality - they are just what I hoped for. Thanks again for the fast service and excellent quality items. I'm definitely looking forward to purchasing more items from you and would happily recommend you to friends. Kindest regards"
Ellison, Lower Hutt
"Thank you ..... great service parcel received today Cheers...."
"Hi, my order arrived 8am and it's on the bed, thank you for the wonderful service. The quilt fits perfectly and looks fantastic, we look forward to sleeping under it tonight. Cheers"
"Hi Krystle, Thank you so much for the urgent shipment. The sheets & towels arrived at 8am yesterday. They were washed and on the line by 10am, dry by 12pm - in the Bay of Plenty sunshine. And on the guest bed and bathroom by 1pm. Thank you for such great service."
"Hi there - thank you for my order. received it on Friday. A birthday present for my daughter arriving in time. Thank you."
Eleanor, Te Puke
"Good morning, thank-you, the towels are fabulous"
Dear Krystle, this morning my order arrived from you. Thank you very much for your attention to this as tomorrow -Tuesday the blanket will be en route to US. This is the 4th purchase of this blanket by me from NZ -2nd from you. You delivered to my daughter last year. We are obviously delighted happy customers. Again ,many thanks.